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Writing Emails on Thunderbird

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

morlandgardenflat
morlandgardenflat
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Writing an email on Thunderbird, twice this week the screen has flashed a bit and the original email to which I am responding, has disappeared. I had not used the reply button, but opened the email and then copied an address contained within the information in the email. The email is nowhere. I've obviously pressed the wrong key (maybe Ctrl instead of Shift?), but I can't recover the email! It is not in deleted (or I would undelete it!) or any other file. How can I get it back. What did I do to make this happen?

Writing an email on Thunderbird, twice this week the screen has flashed a bit and the original email to which I am responding, has disappeared. I had not used the reply button, but opened the email and then copied an address contained within the information in the email. The email is nowhere. I've obviously pressed the wrong key (maybe Ctrl instead of Shift?), but I can't recover the email! It is not in deleted (or I would undelete it!) or any other file. How can I get it back. What did I do to make this happen?

All Replies (1)

Matt
Matt
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Is the mail account accessed from anywhere else? (phone, tablet, another person et al.) Shift and delete will permanently remove an email by deleting and bypassing the trash, but only if it has focus, so you have to have managed to press keys to return to the source email. But that still does not explain the disappearance of the pasted information.

Just a suggestion. I have no idea if it will help, but try using edit as new message in circumstances you mention. It will populate the write with the message, and all of the addressing information.

Another option is to customize the toolbar in write to include the quote icon. (right click the bar and select customize. drag the quote marks from the opened panel to the toolbar in write.) Clicking the quote will insert as a quote the current selected message in the message list. Note that is you select a part of the message text in the reading pane on the list windows then only the selected text will be quoted.

I am just trying to remove the paste part of the equation... Perhaps a Ctrl +Z is occurring and you are undoing the paste.