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Firefox closes unexpectedly

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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My Firefox browser quits unexpectedly several times a week. When I reopen it, I do a session restore and everything works fine. What makes this happen over and over?

My Firefox browser quits unexpectedly several times a week. When I reopen it, I do a session restore and everything works fine. What makes this happen over and over?

All Replies (3)

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Is this with all websites/pages, some, a few?

What were you doing at the time? surfing, watching a clip, reading something . . . .

Does it look like at about the same time? More than once per day?

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 85.0.2, first offered to Release channel users on February 9, 2021

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Note that the OP is on Mac OS X 10.11 and can't update beyond Firefox 78 ESR.

Does Firefox crash and offers to send a crash report or does it merely close ?

Are there possibly memory issues that cause the browser to close ?