Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

You have not confirmed that the key with ID 'xxx' is your personal key

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by tbkeys

more options

I'm getting the following error message when attempting to send a signed email (Write -> Security -> Digitally sign this message):

Unable to send the message, because there is a problem with your personal key. You have not confirmed that the key with ID 'xxx' is your personal key.

This occurred after migrating keys from Enigmail to Thunderbird.

I'm getting the following error message when attempting to send a signed email (Write -> Security -> Digitally sign this message): ''Unable to send the message, because there is a problem with your personal key. You have not confirmed that the key with ID 'xxx' is your personal key.'' This occurred after migrating keys from Enigmail to Thunderbird.

Chosen solution

Found the solution.

Tools -> OpenPGP KeyManager -> double click your key, or right click it and click Key Properties -> Yes, treat this key as a personal key.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Found the solution.

Tools -> OpenPGP KeyManager -> double click your key, or right click it and click Key Properties -> Yes, treat this key as a personal key.