Addresses Don't Autopopulate or Auto Suggest contacts anymore.
W10 - Thunderbird 78.9.0 (64-bit) I'm a tech. Assume the obvious. I used it with 8 email accounts, I've used thunderbird since what 2008?
I've been dealing with this issue for months now. Addresses Don't Autopopulate or Suggest ANY contacts anymore. Yes, I've tried Reinstalling the whole program. Yes, I've tried Safe-Mode. I have ZERO Extensions. But I did just install Cardbook to see if that could fix this problem. No dice. I've read every post I can find on the topic.
I've tried deleting the whole address book contents and adding a contact back manually. No dice.
If I import "all contacts" they import fine: https://i.imgur.com/FsLJZzi.jpg
I've tried importing old address book, which imports fine, but still no auto-populate.
If I delete EVERY single address and address book, and create a new contact, it doesn't show up, nor auto-populate: https://i.imgur.com/PwhJHMy.jpg
If I create a new list and create a new contact with this highlighted, there is no new contact, and still no auto-population: https://i.imgur.com/YemORkg.jpg
Here are my settings: https://i.imgur.com/7PTIIiK.jpg I've played around with everything in here.
Here is some weirdness. If I am in "all contacts" and then go to "collected addresses" the contents appear the same, but when I move my mouse across the contacts, they all disappear like this: https://i.imgur.com/RpfvAuO.jpg
What should I try next?
Chosen solution
Create a new profile from Help/Troubleshooting, about:profiles, add an account (TB can be offline from File/Offline/Work Offline before adding the account if you don't want to download mail), add a couple of test contacts to Personal Address Book, then test the autocomplete. If it works, you can add other accounts and transfer local mail etc. from the old profile.
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I assume it's something with my profile, which is 50GB. Some fault in the registry I have to fix? I've tried to clear all the cache and cookies.
These are the file in my directory. Anything askew?
blocklists cache2 calendar-data cardbook crashes datareporting extensions ImapMail lwtheme Mail minidumps OfflineCache personas Photos safebrowsing saved-telemetry-pings security_state settings startupCache storage TestPilotExperimentFiles webapps _CACHE_CLEAN _cert8 _key3 abook-1.mab abook-1 abook.mab abook addons addons addonStartup.json AlternateServices blist blocklist-addons blocklist-gfx blocklist-plugins blocklist cert8 cert9 cert_override chromeappsstore ClientAuthRememberList compatibility content-prefs cookies cookies.sqlite directoryTree encrypted-openpgp-passphrase enigmail extension-preferences extensions extensions extensions favicons folderTree formhistory global-messages-db handlers history.mab history impab-1.mab impab-2.mab impab-3.mab impab-4.mab impab-5.mab impab-6.mab impab-7.mab impab.mab key3 key4 kinto lightweighttheme-foote lightweighttheme-heade localstore-1 localstore logins-backup logins mailViews memory-report.json mimeTypes openpgp panacea parent permissions persdict pkcs11 places pluginreg prefs-1 prefs-10 prefs-11 prefs-12 prefs-13 prefs-14 prefs-15 prefs-16 prefs-17 prefs-2 prefs-3 prefs-4 prefs-5 prefs-6 prefs-7 prefs-8 prefs-9 prefs prefs search-metadata search search.json search secmod SecurityPreloadState session sessionCheckpoints signons SiteSecurityServiceState storage storage Telemetry.ShutdownTime testpilot_week_in_the_life_results TestPilotErrorLog TestPilotErrorLog.log times training traits urlclassifier urlclassifier2 urlclassifier3 virtualFolders-1 virtualFolders webappsstore xulstore
Chosen Solution
Create a new profile from Help/Troubleshooting, about:profiles, add an account (TB can be offline from File/Offline/Work Offline before adding the account if you don't want to download mail), add a couple of test contacts to Personal Address Book, then test the autocomplete. If it works, you can add other accounts and transfer local mail etc. from the old profile.
sfhowes said
Create a new profile from Help/Troubleshooting, about:profiles, add an account (TB can be offline from File/Offline/Work Offline before adding the account if you don't want to download mail), add a couple of test contacts to Personal Address Book, then test the autocomplete. If it works, you can add other accounts and transfer local mail etc. from the old profile.
It's not really a fix, but yeah starting all over in this manner will fix it. I'll lose all my settings and preferences but small price to pay I suppose for getting everything working again.
Thanks.