Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot create a mozilla.org bugzilla account

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

larrybo
larrybo
more options

In the website bugzilla.mozilla.org, I cannot create a new account. I go to the create account page, but it says I need to log in before I can view it. I don't think I can, since I need to create an account before I can log in to create an account, and it presumes that I have an account before I can create one.

Is this actually intended, or is this a bug? If this is something I need to report on bugzilla, it will be difficult to do so, as I do not have an account.

In the website bugzilla.mozilla.org, I cannot create a new account. I go to the create account page, but it says I need to log in before I can view it. I don't think I can, since I need to create an account before I can log in to create an account, and it presumes that I have an account before I can create one. Is this actually intended, or is this a bug? If this is something I need to report on bugzilla, it will be difficult to do so, as I do not have an account.

Chosen solution

Why do you want to create a Bugzilla account? Did you find a bug in Firefox and do you want to report it ?

Note that Bugzilla is meant for reporting a valid bug and not for commenting on existing bugs.

On the create account page I see that you need to enter a valid email address and once you confirm this email you can continue and set a password,

Please give us an email address you want to use. Once we confirm that it works, you'll be asked to set a password and then you can start filing bugs and helping fix them. I have read Bugzilla Etiquette and the Mozilla Community Participation Guidelines and agree to abide by them.

How far do you get ? Can you click the blue "Create Account" button that shows in the screenshot ?

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Why do you want to create a Bugzilla account? Did you find a bug in Firefox and do you want to report it ?

Note that Bugzilla is meant for reporting a valid bug and not for commenting on existing bugs.

On the create account page I see that you need to enter a valid email address and once you confirm this email you can continue and set a password,

Please give us an email address you want to use. Once we confirm that it works, you'll be asked to set a password and then you can start filing bugs and helping fix them. I have read Bugzilla Etiquette and the Mozilla Community Participation Guidelines and agree to abide by them.

How far do you get ? Can you click the blue "Create Account" button that shows in the screenshot ?

Modified by cor-el