Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash with no crash report when beginning a new email

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Matt

more options

When I load TB, and then start a new email, it crashes/closes on the first character typed. No crash report in %APPDATA%\Thunderbird\Crash Reports\ Started in Safe Mode - still crashes Version 78.9.0

When I load TB, and then start a new email, it crashes/closes on the first character typed. No crash report in %APPDATA%\Thunderbird\Crash Reports\ Started in Safe Mode - still crashes Version 78.9.0

All Replies (1)

more options

a temp file is opened in the system temp folder when you start typing.

I have to wonder if you might have a million orphaned files in your temp folder that is causing issues.

Try the step in this Microsoft article to clean up your disk.