Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no way to send email

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

All of a sudden my 'write email' function does not have ANY WAY to send the email after it is written. No 'send' button anywhere! This after many years of using this email account and happily sending thousands of emails by just clicking the 'send' button. It is suddenly nowhere in site! Help!

All of a sudden my 'write email' function does not have ANY WAY to send the email after it is written. No 'send' button anywhere! This after many years of using this email account and happily sending thousands of emails by just clicking the 'send' button. It is suddenly nowhere in site! Help!

Chosen solution

Open the compose window and press the F10 key on your keyboard. A top level menu will appear starting with file followed by Edit and then View. On the view menu, select toolbars and then the menu bar option. Now the menu is turned on, select the other three toolbars if they are turned off.

Better?

Read this answer in context 👍 0

All Replies (3)

more options

What happens if you press Ctrl+Enter (shortcut for keyboard send and a good diagnostic test to determine if something is actually broken or you have turned off the compose toolbar.)

more options

Hi Matt, Thank you so much! Yes indeed I can once again send emails using the Ctrl+enter key as you suggested. However, I do a lot of Fullshot screen-shots and send to myself so I can move them to various email folders. And I 'copy' the screenshot in Fullshot as usual but then when I get to pasting it on my email there is no option to do that, either! You mention that maybe I have turned off the 'compose' toolbar. If I did I didn't mean to! How can I get that turned back on, if that is the problem? I don't want to risk losing what I HAVE gotten back by messing around!

Thanks again for your help!

Modified by Matt

more options

Chosen Solution

Open the compose window and press the F10 key on your keyboard. A top level menu will appear starting with file followed by Edit and then View. On the view menu, select toolbars and then the menu bar option. Now the menu is turned on, select the other three toolbars if they are turned off.

Better?