Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot send email

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by sfhowes

Vanwoe
Vanwoe
more options

I suddenly could not send email anymore through Thunderbird. I consulted my provider (KPN, The Netherlands) and they finally pointed to Thunderbird as the cause of this. The message i get when i want to set the password (as suggested during set-up), is attached as Popup after trying to send email _ Screenshot from 2021-04-07 21-32-25.png The settings are in E-mail settings Screenshot from 2021-04-07 21-10-33.png

I suddenly could not send email anymore through Thunderbird. I consulted my provider (KPN, The Netherlands) and they finally pointed to Thunderbird as the cause of this. The message i get when i want to set the password (as suggested during set-up), is attached as Popup after trying to send email _ Screenshot from 2021-04-07 21-32-25.png The settings are in E-mail settings Screenshot from 2021-04-07 21-10-33.png
Attached screenshots

All Replies (2)

Taimur Ahmad
Taimur Ahmad
more options

https://support.mozilla.org/en-US/questions/1302819

sfhowes
sfhowes
  • Top 10 Contributor
more options

Your picture shows no authentication on the outgoing server. Change it to 'normal password', restart TB, and see if sending works.