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Contacts and auto complete

  • 4 replies
  • 1 has this problem
  • 34 views
  • Last reply by info5253

info5253
info5253
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I'm running Thunderbird 78.9.1 (64-bit) on Mac Osx.

I have these add ons:

  • Provider for CalDAV & CardDAV
  • Send Later
  • Send Later Button
  • TbSync

The problem I'm experiencing is autocomplete doesn't work when composing an email.

I've checked the address book and it is empty - so records presumably are not being populated.

I manually added a record to the address book and auto complete for that record still doesn't work.

In Preferences - Addressing, Local Address Books is ticked. Also ticked is 'automatically add outgoing.... to Collected addresses'

I've checked my profile folder, I tried deleting all files starting with abook.. hasn't helped

Lastly I don't have a file called "abook.mab" instead it is "abook.mab.bak"

Any help and pointers would be really appreciated.

I'm running Thunderbird 78.9.1 (64-bit) on Mac Osx. I have these add ons: * Provider for CalDAV & CardDAV * Send Later * Send Later Button * TbSync The problem I'm experiencing is autocomplete doesn't work when composing an email. I've checked the address book and it is empty - so records presumably are not being populated. I manually added a record to the address book and auto complete for that record still doesn't work. In Preferences - Addressing, Local Address Books is ticked. Also ticked is 'automatically add outgoing.... to Collected addresses' I've checked my profile folder, I tried deleting all files starting with abook.. hasn't helped Lastly I don't have a file called "abook.mab" instead it is "abook.mab.bak" Any help and pointers would be really appreciated.
Attached screenshots

Chosen solution

I removed my profile, uninstalled Thunderbird and reinstalled -also reinstalled add ons. All working fine now

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All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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First, I would try it in safe mode to check for incompatible add-ons (hold Option when launching TB). Next, disable the OS X address book and see if it makes any difference, as there have been some issues reported. I have TbSync installed to sync Google and Hotmail contacts, and autocomplete works fine.

info5253
info5253 Question owner
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Thanks sfhowes. Not sure how to disable osx address book.

Tried your other suggestions but no dice.

Collected addresses is empty and not being populated for some reason..

sfhowes
sfhowes
  • Top 10 Contributor
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See https://support.mozilla.org/en-US/questions/1219757

Check Preferences/Composition/Addressing to see if outgoing addresses are added to Collected Addresses.

info5253
info5253 Question owner
more options

Chosen Solution

I removed my profile, uninstalled Thunderbird and reinstalled -also reinstalled add ons. All working fine now