Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Authenticator

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by TyDraniu

PetrSP7
PetrSP7
more options

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Which app? Your phone is apple or Android?

Modified by jonzn4SUSE

PetrSP7
PetrSP7 Question owner
more options

Android

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Hi, there should be some code to retype under a link, when you can't scan the qr. Try to use that code.