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Access code required by my banks every time I log on their website.

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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Since about two weeks ago, every time I try to log on to my banks or brokerage account, I am required to answer security questions or request an access code via email or text. What setting(s) can I change to remedy this situation?

Since about two weeks ago, every time I try to log on to my banks or brokerage account, I am required to answer security questions or request an access code via email or text. What setting(s) can I change to remedy this situation?

All Replies (3)

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All my banks send a code to my email. That's not a browser issue. You will need to verify the security settings on the bank(s) site.

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Here is what I see at Wells Fargo. Just look for this in the security or account access settings for your bank and turn it off if you don't want the extra security.

2-Step Verification at Sign-On lets you activate an additional layer of security when you access your accounts online by entering a unique Advanced Access verification code sent to your mobile device or phone, or from an RSA SecurID® device.

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This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Detail like websites remembering you and log you in automatically is stored in a cookie.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"