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Firefox refresh

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

nugentjp
nugentjp
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I refreshed my firefox (as recommened ). I have now lost all my passwords and "restore previous history" .. I have managed to log in to Firefox but can't retrieve my passwords other than re-registering with my various accounts. How can I get back to my previous version of Firefox which was what I used for years with no problems.

I refreshed my firefox (as recommened ). I have now lost all my passwords and "restore previous history" .. I have managed to log in to Firefox but can't retrieve my passwords other than re-registering with my various accounts. How can I get back to my previous version of Firefox which was what I used for years with no problems.

All Replies (5)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

nugentjp
nugentjp Question owner
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Hello and thanks for the response. As this is very complicated for a non tech-head like me. I'm gonna try a basic log-in to Firefox and try and retrieve/see if my passwords have been saved anywhere in the system. Last time I looked they were not there! I did try the links you sent but too complicated for me. I couldn't see a "old firefox" folder on desktop. I do regret now having refreshed Firefox. Again thanks for your help and time.

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

nugentjp
nugentjp Question owner
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Hi, I've tried that, it's good that, alas, I wouldn't know what to do with it. It is showing three profiles Default. Default-Release Default-Release-1 In the meanwhile my Firefox seems back to normal (with new layout) I now have ELEVEN firefox processes (showing in Taskmaster) However I have my bookmarks etc; back, so something worked somewhere! I am sorry if I have wasted your time.Thank you, it's been an interesting exercise in the Tech side workings.

FredMcD
FredMcD
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More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess