Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox add-on Ghostery is blocking videos

  • 2 replies
  • 1 has this problem
  • 38 views
  • Last reply by Fred

more options

Since a week I have been following a course consisting of videos. Today, May 4, 2021, around 12:00 CET, Firefox will no longer show the videos. After disabling the Ghostery add-on, I could continue with the course. So for the moment I am no longer using the add-on.

Since a week I have been following a course consisting of videos. Today, May 4, 2021, around 12:00 CET, Firefox will no longer show the videos. After disabling the Ghostery add-on, I could continue with the course. So for the moment I am no longer using the add-on.

Chosen solution

You must always remember that content blocking extensions can block essentially content just like builtin Firefox Enhanced Tracking Protection, so you need to check what is blocked and if necessary disable the extension on websites that aren't working properly. In case of ETP you can click the shield in the location bar and extensions have a toolbar button that you can click for more information about what is blocked.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

You must always remember that content blocking extensions can block essentially content just like builtin Firefox Enhanced Tracking Protection, so you need to check what is blocked and if necessary disable the extension on websites that aren't working properly. In case of ETP you can click the shield in the location bar and extensions have a toolbar button that you can click for more information about what is blocked.

more options

Thanks, I have disabled the Ghostery add-on on this particularly website and that works. What wonders me is why Ghostery started to block the content now where it didn't block the same content a couple of hours ago. You say that the website isn't working properly, but could it be that the add-on stopped working properly this afternoon?