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can't open links on web pages

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

bill.ruggirello
bill.ruggirello
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FF 89.0 (64) When I try to open SOME links on SOME web page nothing happens, except maybe the page moves down a bit. No indication FF is doing anything. Some links will open. Running is safe mode is the same.

When I inspect accessibility properties I see this:

downloadable font: rejected by sanitizer (font-family: "Open Sans" style:normal weight:400 stretch:100 src index:2) source: https://assets.alicdn.com/g/ae-fe/buyer-ui/0.0.25/assets/open-sans_24eff.eot 

Changing the font sanitizer gfx.downloadable_fonts.sanitize_omt to false has no effect.

I have no problem with any links in Chrome.

FF 89.0 (64) When I try to open SOME links on SOME web page nothing happens, except maybe the page moves down a bit. No indication FF is doing anything. Some links will open. Running is safe mode is the same. When I ''' inspect accessibility properties''' I see this: downloadable font: rejected by sanitizer (font-family: "Open Sans" style:normal weight:400 stretch:100 src index:2) source: https://assets.alicdn.com/g/ae-fe/buyer-ui/0.0.25/assets/open-sans_24eff.eot Changing the font sanitizer '''gfx.downloadable_fonts.sanitize_omt''' to false has no effect. I have no problem with any links in Chrome.

All Replies (3)

FredMcD
FredMcD
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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

bill.ruggirello
bill.ruggirello Question owner
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Previously, as I said, I opened safe mode and it was still there. I now cleaned the site and it still does not open some likes. It opens all the shopping and product links, but it does not open some links on my orders page. Others it does. I have the same error. Cleared cache, still there.

I also cannot add an exception to the site under Manage Exception for tracking.

FredMcD
FredMcD
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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.