Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB78.10.2 will not allow me to access saved mail from 78.10.1. 78.10.2, instead of updating opend a new account.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by bob203

more options

78.10.2 will not allow me to access saved mail from 78.10.1. 78.10.2, instead of updating opend a new account.

I have changed the profile back to the original one and managed to restore all my local folders but can now access the data held in the inbox folders or adress book. Filters are also gone so am now getting volumes of junk every day.

I know the data is there because I can see it using Notepad but I need to access it for business reasons.

Any help would be most appreciated.

Bob

78.10.2 will not allow me to access saved mail from 78.10.1. 78.10.2, instead of updating opend a new account. I have changed the profile back to the original one and managed to restore all my local folders but can now access the data held in the inbox folders or adress book. Filters are also gone so am now getting volumes of junk every day. I know the data is there because I can see it using Notepad but I need to access it for business reasons. Any help would be most appreciated. Bob

Modified by Wayne Mery

All Replies (1)

more options

Opps, that should have read ...but can NOT now access.....

OK, Should have read it through before I posted :-(