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Thunderbird (latest version) keeps freezing and won't load. "Unresponsive Script" via phishingdetector.js

  • 1 reply
  • 1 has this problem
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  • Last reply by Wayne Mery

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Now I had a lot of messages in some of the accounts which I have deleted and am deleting. Any ideas?

I will click on Thunderbird and then nothing happens. I try click again and it tells it's already open and it may be running but it's not there on the screen.

Task manager in Windows 10 shows it though.

So I am at the point of just getting rid of Thunderbird altogether.

Now I had a lot of messages in some of the accounts which I have deleted and am deleting. Any ideas? I will click on Thunderbird and then nothing happens. I try click again and it tells it's already open and it may be running but it's not there on the screen. Task manager in Windows 10 shows it though. So I am at the point of just getting rid of Thunderbird altogether.
Attached screenshots

Modified by Wayne Mery

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Please review https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems and let us know what you find.