Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

PC vs. Tablet switches randomly

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by jdelucien

jdelucien
jdelucien
more options

Everytime I go to my bank, it's a crapshoot as to whether it thinks I'm a tablet / phone or a PC. And, I'm using a PC. I can't do things in tablet mode that I can do when I get it to see if I'm a PC. I know I'm screwed when it suggests that I download the app because I can do more there.  :(

And, I am still trying to figure out why, and how I'm able to get it to change it's mind! And, there's no "desktop mode" on the menu anymore, so I can't force it that way. It's really frustrating when I'm trying to reconcile my bank. I can't click on the Cleared button in "tablet" mode. I used to see it on my 360 convertible, and figured it was hardware based. But, now it's a straight laptop, no tablet mode.

Help? --Jan

Everytime I go to my bank, it's a crapshoot as to whether it thinks I'm a tablet / phone or a PC. And, I'm using a PC. I can't do things in tablet mode that I can do when I get it to see if I'm a PC. I know I'm screwed when it suggests that I download the app because I can do more there. :( And, I am still trying to figure out why, and how I'm able to get it to change it's mind! And, there's no "desktop mode" on the menu anymore, so I can't force it that way. It's really frustrating when I'm trying to reconcile my bank. I can't click on the Cleared button in "tablet" mode. I used to see it on my 360 convertible, and figured it was hardware based. But, now it's a straight laptop, no tablet mode. Help? --Jan

All Replies (3)

FredMcD
FredMcD
more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

How wide is the Firefox window ?

If the window is too small or you are zooming the page or use a higher DPI setting in your OS then the website can switch to mobile or other format for devices with a small window.

You can possibly test this by zooming out.

jdelucien
jdelucien Question owner
more options

Both of these are possibilites.

FredMcD: Thank you for the tip on removing a single site so I can "start over" quickly! Rebooting my computer usually works, but sometimes you can't afford that time.  :( And, I can definitely use this tip the many times I wished I could!

cor-el: I have a hi-def screen, and set it to 125% (recommended), however, sometimes I have to zoom in a little, or don't have the browser maximized when I start out. It sounds awfully reasonable from a code perspective! Got to love it when MS "makes our lives easier".

I'll try both and let you folks know!

Thanks!