Cannot List Items on eBay since the last update
Since the last update (89) I cannot list items for sale on eBay. When I go to the Create Listing off of My eBay, I get the FireFox can't open this page message and if I open it in a new window, the listing function doesn't work. This needs to be corrected ASAP!!
Chosen solution
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
All Replies (5)
Chosen Solution
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
I cleaned out the eBay cookies and the cache and so far it's working. I really wish the folks doing these updates would do some more testing so that we don't have to do this kind of dance to get something essential working again. I wasted a good hour plus overall on this and it could have been avoided.
Thanks
Tony
Well I just tried to list something and it didn't work again. I have 2 eBay accounts, one for selling and one for buying and it seems that when I switch between them, that is what is causing the problem. I went and deleted the eBay cookies again and I was able to get into the listing function on my selling account, but this is a BIG problem that needs to be addressed.
Tony
Do you log out of the current account before switching to another account to ensure that your cookies and login state on the server are cleanup properly?
You can consider to use containers if you need to switch accounts regularly or possibly use Private Browsing mode.
Yes I do log out of the buying account before switching to the selling account. I have been doing this for a long time now (12 plus years on Firefox) and never had this problem until the 89 update. Something in that is broken and it should be fixed, rather than me having to do all sorts of nonsense to get around something that always worked in the past.
Tony