Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Browing

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

Just started to occur; using Firefox, I can not access the hertz.com home page on my PC (it starts, but never finishes and leave me with a blank screen). I can access Hertz pages inside hertz.com like hertz Modify/cancel.

I have not noticed this problem with any other site, and It works just fine on my phone.

Just started to occur; using Firefox, I can not access the hertz.com home page on my PC (it starts, but never finishes and leave me with a blank screen). I can access Hertz pages inside hertz.com like hertz Modify/cancel. I have not noticed this problem with any other site, and It works just fine on my phone.

All Replies (2)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.