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WATERFOX cookies or page loading failing?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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SAME FORUM WEBSITE that stalls on loading and ONLY SHOWS BLANK PAGE if u click favorites window or type in the address and go to it RANDOMLY and you have to reload, NOT EVEN SHOWING A BACK BUTTON to the new tab page is a way strange bug never seen any other browser ahah THANK

SAME FORUM WEBSITE that stalls on loading and ONLY SHOWS BLANK PAGE if u click favorites window or type in the address and go to it RANDOMLY and you have to reload, NOT EVEN SHOWING A BACK BUTTON to the new tab page is a way strange bug never seen any other browser ahah THANK

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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.