TB Err Msg: Sending of password for user xxx@verizon.net did not succeed
After years of satisfactory service, TB recently started to fail login for several e-mail accounts
TB Err Msg: Sending of password for user xxx@verizon.net did not succeed. Mail server responded pop.verizon.net responded: [SYS/TEMP] server error. Several out of multiple accounts are failing this way. (all started at the same time.) These accounts are hosted on AOL servers but were originally Verizon.
Several other e-mail accounts hosted via gmail & Hotmail are (so far) unaffected.
Chosen solution
I tried the below fix from Bo445 and it corrected the problem. Thanks Bo445!
duncanst
Bo445 7/15/21, 1:40 PM more options Found this info below on https://downdetector.com/status/aol/. I used it and my AOL/Verizon incoming and outgoing mail now works. You retain your existing webmail password, and generate a new one for your Thunderbird in- and outgoing mail.
Thunderbird users, listen up. We have to enter a new password for incoming & a new password for outgoing. Go out to AOL web site, then click-on AOL Mail, then click-on "Options" in the upper right, under your email address. Go to Account Info Go to Security (list on the left) Scroll all the way down to "Manage App Passwords" Generate a code for "other" by inputting "Thunderbird" Copy and save it to clipboard.
Go back to Tbird. Click on 3 bars in upper right, then "options" Then "privacy and security" Scroll down to "saved passwords" Delete the old ones. Attempt to receive emails. When prompted, give Tbird the new password. Make sure to check "manage with password manager," or something like that.
Then do the same for sending an email. So, go back into the AOL web site (AOL Mail) and create a 2nd Manage App Password for Outgoing e-mails. Give it a different name from your 1st AOL App Password (maybe name it Thunderbird Out).
Check to make sure the "saved passwords" have one for incoming & one for outgoing.
(ht to DeborahFeller and MegansUncle2)
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Chosen Solution
I tried the below fix from Bo445 and it corrected the problem. Thanks Bo445!
duncanst
Bo445 7/15/21, 1:40 PM more options Found this info below on https://downdetector.com/status/aol/. I used it and my AOL/Verizon incoming and outgoing mail now works. You retain your existing webmail password, and generate a new one for your Thunderbird in- and outgoing mail.
Thunderbird users, listen up. We have to enter a new password for incoming & a new password for outgoing. Go out to AOL web site, then click-on AOL Mail, then click-on "Options" in the upper right, under your email address. Go to Account Info Go to Security (list on the left) Scroll all the way down to "Manage App Passwords" Generate a code for "other" by inputting "Thunderbird" Copy and save it to clipboard.
Go back to Tbird. Click on 3 bars in upper right, then "options" Then "privacy and security" Scroll down to "saved passwords" Delete the old ones. Attempt to receive emails. When prompted, give Tbird the new password. Make sure to check "manage with password manager," or something like that.
Then do the same for sending an email. So, go back into the AOL web site (AOL Mail) and create a 2nd Manage App Password for Outgoing e-mails. Give it a different name from your 1st AOL App Password (maybe name it Thunderbird Out).
Check to make sure the "saved passwords" have one for incoming & one for outgoing.
(ht to DeborahFeller and MegansUncle2)
Thanks for your help the recommended actions restored the troubled accounts to proper operation.
There is no "Manage App Passwords" Under security in my AOL so this solution is useless to me at this time.