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Facebook game issues since latest Firefox update

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  • Last reply by cor-el

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Can't play Cookie Jam on Facebook since the latest update of Firefox browser. The game loads but I am unable to select anything on page. When I click on a level to play it does nothing. Is there a fix for this issue?

Can't play Cookie Jam on Facebook since the latest update of Firefox browser. The game loads but I am unable to select anything on page. When I click on a level to play it does nothing. Is there a fix for this issue?

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You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.