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Lost all my bookmarks, favourites and passwords

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Bithiah

libusa.volekova
libusa.volekova
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Hi,

after I failed to enter the correct password I somehow did reset my account and now all my bookmarks and passwords are gone. not a single trace of them.

is it possible to somehow retrieve them? I have been keeping them for years...

thanks in advance, lib

Hi, after I failed to enter the correct password I somehow did reset my account and now all my bookmarks and passwords are gone. not a single trace of them. is it possible to somehow retrieve them? I have been keeping them for years... thanks in advance, lib

All Replies (4)

Bithiah
Bithiah
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Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

About the passwords, I am very sorry but I can't help with that!

Hope I helped!

Kind regards,

Bithiah

libusa.volekova
libusa.volekova Question owner
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Hi Bithiah,

unfortunately, that didnt help. Any other suggestion? Also... with the passwords - do you think they are lost for good? There were around 60 pwds I stored :(

thanks, Lib

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I'm just the messenger... I don't like this policy!  ;-(( Imagine if you forgot your bank account password and if you reset it your account also gets reset!

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

Modified by jonzn4SUSE

Bithiah
Bithiah
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Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah