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Thunderbird mail removal and reinstall

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

bobnzen
bobnzen
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I have ThunderBird 78.13. With Comcast Server. New mail from ebay only goes into my Sent Folder not INBOX. All mail from others goes into my INBOX. I have tried for 14 days and many hours to correct this. No one has been able to help fix it. I have finally decided To completely remove TB and all Files/Folders associated with it. And then do a new TB install. My question is. Will I still be able to keep my same email address for the new TB install? Or will I have to change the address? I appreciate any help you can give me.

I have ThunderBird 78.13. With Comcast Server. New mail from ebay only goes into my Sent Folder not INBOX. All mail from others goes into my INBOX. I have tried for 14 days and many hours to correct this. No one has been able to help fix it. I have finally decided To completely remove TB and all Files/Folders associated with it. And then do a new TB install. My question is. Will I still be able to keep my same email address for the new TB install? Or will I have to change the address? I appreciate any help you can give me.

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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duplicated here https://support.mozilla.org/en-US/questions/1349479 I suggest you continue that discussion. But I would not recommend removing anything. That usually makes things worse.