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Firefox browser

  • 4 replies
  • 1 has this problem
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  • Last reply by cor-el

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How can I erase an old account that has been saved on the browser? The electricity account was in my late husband's name. So when I try to put the account in my name (new account #), it won't let me. I called the company & they said that my browser has saved the account & it needs to be erased. They don't have it in their records anymore. Hope someone can help me on this. I don't have any idea on how to do this.

How can I erase an old account that has been saved on the browser? The electricity account was in my late husband's name. So when I try to put the account in my name (new account #), it won't let me. I called the company & they said that my browser has saved the account & it needs to be erased. They don't have it in their records anymore. Hope someone can help me on this. I don't have any idea on how to do this.

All Replies (4)

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Hey there!

Are you wanting to terminate the old account?

See link below for more info:

https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

Kind regards,

Bithiah

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I don't want to terminate my Firefox account. Just my old account with my electric co. They told me that I need to erase just that account from Firefox, not my whole Firefox account. It looks like that support site you gave me will delete my Firefox account. I want to keep Firefox.

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Hey there!

Okay I am very sorry but your questions is a bit unclear.

You have an account and another account, right?

But you want to erase/delete the other account but keep your current one, right?

Then please see the following link on how to manage the data of your Firefox account:

https://support.mozilla.org/en-US/kb/firefox-accounts-managing-account-data

Hope I helped!

Kind regards,

Bithiah

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You can remove this login from the Lockwise Password Manager.

You can use these steps to remove saved items from an autocomplete drop-down list.

  1. click the (empty) input field on the webpage to open the drop-down list
  2. highlight an entry in the drop-down list with cursor Down key
    do not click the mouse or press the Enter key
  3. press "Delete" or "Shift+Delete" to delete the highlighted entry

Note that hovering with the mouse doesn't work.