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Cannot download any attachment on my AOL email as of today

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

bjoyner143
bjoyner143
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I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Chosen solution

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

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All Replies (2)

mlsalamack
mlsalamack
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You are forcing people to find another browser....I can use edge...but I have been with firefox a long time...but I have to be able to open emails and the attachments a long time...I don'

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.