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Trouble sending and opening attachments with Thunderbird on a Chromebook

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by leeez

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Hello, I recently got a Chromebook and installed Thunderbird. Everything works well except sending and opening attachments, maybe someone can help?

1. I haven't been able to send files from my chromebook. Drag and drop from files app doesn't work. When I click on 'attachments' inside Thunderbird a window opens up that shows the 'desktop' (see screenshot. 'desktop' is a folder apparently created for any Linux files). Inside this window I can't seem to click or select anything, not the listed files, nor any other location. (in case this is relevant, I shared my downloads folder with Linux, hoping that this would solve the problem.)

2. I have issues opening attachments, like PDFs. When I try to open it via the browser it says 'Cannot access the file It may have been moved, edited or deleted.' I thought I might have to install a PDF reader add on for thunderbird, but the only PDF viewer thunderbird finds, seems to not be compatible with my version of thunderbird.

I hope there are solutions to both my problems and I would be so thankful for any kind of help! Thank you!

In case this might be relevant: I am not using the Linux Beta App. It is not accessable on my Chromebook (Lenovo). Instead I installed Thunderbird direclty via the terminal (sudo apt update > sudo apt install Thunderbird).

Hello, I recently got a Chromebook and installed Thunderbird. Everything works well except sending and opening attachments, maybe someone can help? 1. I haven't been able to send files from my chromebook. Drag and drop from files app doesn't work. When I click on 'attachments' inside Thunderbird a window opens up that shows the 'desktop' (see screenshot. 'desktop' is a folder apparently created for any Linux files). Inside this window I can't seem to click or select anything, not the listed files, nor any other location. (in case this is relevant, I shared my downloads folder with Linux, hoping that this would solve the problem.) 2. I have issues opening attachments, like PDFs. When I try to open it via the browser it says 'Cannot access the file It may have been moved, edited or deleted.' I thought I might have to install a PDF reader add on for thunderbird, but the only PDF viewer thunderbird finds, seems to not be compatible with my version of thunderbird. I hope there are solutions to both my problems and I would be so thankful for any kind of help! Thank you! In case this might be relevant: I am not using the Linux Beta App. It is not accessable on my Chromebook (Lenovo). Instead I installed Thunderbird direclty via the terminal (sudo apt update > sudo apt install Thunderbird).
Attached screenshots

All Replies (4)

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There is no supported version of Thunderbird from Chrome O/s. So I guess you will need to talk to whatever group is building Thunderbird for that operating system.

I refer you to this answer from 2015 https://support.mozilla.org/en-US/questions/1039759 The facts remain unchanged.

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Thank you for your reply. Thunderbird is not running on Chrome OS, but on Linux on my Chromebook. I am surprised that you can find many tutorials for this workaround, but no mention of the issue I am having.

Thank you anyway!

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What Linux distribution are you using on your chrome book then?

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To be honest, I don't know where I would look this up. The screenshot shows all the information I have, but it is all in German, sorry!