Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My password of my email account got lost for thunderbird

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

I had saved some emails and I did put them back in thunderbird (copy + paste) whithin my profile, I did not use another profile. When I had them back, thunderbird could not connect to my internet-server. I tried to get another password from my internet service provider but I saw that they did not support thunderbird as an email-client. How can I reconnect to the server? I have a backup of thunderbird maybe I should install the whole program?

I had saved some emails and I did put them back in thunderbird (copy + paste) whithin my profile, I did not use another profile. When I had them back, thunderbird could not connect to my internet-server. I tried to get another password from my internet service provider but I saw that they did not support thunderbird as an email-client. How can I reconnect to the server? I have a backup of thunderbird maybe I should install the whole program?

All Replies (1)

more options

perhaps you could provide some information, like what you did and who your provider is.v I am not aware of any that provide direct support for Thunderbird. They support their web mail. But that does not say mail clients can not work with them.