Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird crashes when downloading dictionaries

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by sfhowes

mr.nick.agar
mr.nick.agar
more options

I am trying to install the English-UK dictionary for Thunderbird (91.1.1). Each time I select 'Download dictionaries' the programme crashes. I have tried many times, uninstalled/reinstalled and looked up for help online, but nothing seems to work! Any ideas?

I am trying to install the English-UK dictionary for Thunderbird (91.1.1). Each time I select 'Download dictionaries' the programme crashes. I have tried many times, uninstalled/reinstalled and looked up for help online, but nothing seems to work! Any ideas?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Post the last few crash IDs from Help/More Troubleshooting. An ID begins with bp-....

I installed the EN-UK dictionary from Preferences/Composition, Download More Dictionaries, and it didn't cause a crash.