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Thunderbird v.91 crashes immediately and I cn't find a download of 78.14 that works.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by johnjen

johnjen
johnjen
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Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades?

JJ

Where can I download v.78.14 of thunderbird since my Mac Pro is limited to OS10.11.6 and TBv.91 needs OS 10.13 or greater. AND How can I completely disable any further upgrades? JJ

All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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JJ,

1. Try starting in troubleshoot mode. https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

2. Please post your crash IDs here, in text form, from Help > More troubleshooting info.

johnjen
johnjen Question owner
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Thanks for the reply.

Troubleshoot mode wouldn't have worked because v.78.14 crashed immediately after launch, so the app never produced an error log. And all of this started after the v.91.1 downloaded and hung on launch.

BUT I found a way to find and download the .dmg file for v.78.9 and loaded it and now the app is running again.

Mozilla should make the .dmg files FAR easier to find.

Talk about shooting yourself in the foot… If you want people to support your efforts you should make it easy for you to support your users in the first place. Just say'n is all.

JJ