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mail merge not working after recent update

  • 3 replies
  • 2 have this problem
  • 37 views
  • Last reply by Lampros

phoenix10
phoenix10
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We had a recent Thunderbird update today and our mail merge no longer works. We use a template with '{{email}}' in the 'To' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

We had a recent Thunderbird update today and our mail merge no longer works. We use a template with ''''{{email}}'''' in the ''''To'''' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

Chosen solution

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I suggest you address support issues with the add-on to the add-on author whom I have found to be most helpful and responsive over the years.

See https://addons.thunderbird.net/en-us/thunderbird/addon/mail-merge/ for support options.

danny46
danny46
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looks like upgrading the plug-in addresses the issue

Modified by danny46

Lampros
Lampros
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Chosen Solution

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image