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cannot receive email from optonline after latest windows update

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by glenn611

glenn611
glenn611
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I can send emails and do receive them on my iphone but when I try to receive them on my windows laptop I get a message box stating, "Sending of password for user g*** did not succeed. Mail server pop.optonline.net responded: Service Temporarily Unavailable". This happened after the latest windows update. I also noticed in windows settings that there are two optonline accounts now. Just for kicks I opened windows mail and there were the past couple of days of inbox activity. Did windows block my Thunderbird account? How do I get it back?

Thanks for any help offered.

I can send emails and do receive them on my iphone but when I try to receive them on my windows laptop I get a message box stating, "Sending of password for user g*** did not succeed. Mail server pop.optonline.net responded: Service Temporarily Unavailable". This happened after the latest windows update. I also noticed in windows settings that there are two optonline accounts now. Just for kicks I opened windows mail and there were the past couple of days of inbox activity. Did windows block my Thunderbird account? How do I get it back? Thanks for any help offered.

Chosen solution

The recommended POP server is mail.optimum.net on 995, SSL/TLS, authentication = normal password, User Name = part of address before @. The outgoing smtp is the same except the port is 465.

https://faq.optimum.net/node/7327

Does using these settings make the mail download?

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

The recommended POP server is mail.optimum.net on 995, SSL/TLS, authentication = normal password, User Name = part of address before @. The outgoing smtp is the same except the port is 465.

https://faq.optimum.net/node/7327

Does using these settings make the mail download?

glenn611
glenn611 Question owner
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Thank you for your reply. I had to let this problem "marinate" for a week before getting back to it and I found that when I did so that the email problem resolved itself. Again, thanks.