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Access denied error using windows 11 for URL https://my.xfinity.com/?cid=cust MS Edge works fine for the same URL

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by donohue.db

donohue.db
donohue.db
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Getting this error when browsing to https://my.xfinity.com/?cid=cust : Access Denied You don't have permission to access "http://my.xfinity.com/?" on this server.

Reference #18.2f034017.1636300530.ec4a141

MS edge works okay on the same laptop & same url. This is with Windows 11

Getting this error when browsing to https://my.xfinity.com/?cid=cust : Access Denied You don't have permission to access "http://my.xfinity.com/?" on this server. Reference #18.2f034017.1636300530.ec4a141 MS edge works okay on the same laptop & same url. This is with Windows 11

Chosen solution

Once I thought about it, the answer was simple: clear all of the site's cookies. That did.

Read this answer in context 👍 0

All Replies (2)

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

What do the security warning codes mean

donohue.db
donohue.db Question owner
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Chosen Solution

Once I thought about it, the answer was simple: clear all of the site's cookies. That did.