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browser not supporting "MATTERPORT"

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  • Last reply by FredMcD

DLouisSwanepoel1960
DLouisSwanepoel1960
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I am using the latest version of Firefox and I am experiencing problems with the playback of a "MATTERPORT" 3D tour. please help! Dr Louis Swanepoel. I get a error message saying "OOPS SOMETHING WENT WRONG. restart Your Browser. If the problem persist, install a supported browser or see our troubleshooting guide."

I am using the latest version of Firefox and I am experiencing problems with the playback of a "MATTERPORT" 3D tour. please help! Dr Louis Swanepoel. I get a error message saying "OOPS SOMETHING WENT WRONG. restart Your Browser. If the problem persist, install a supported browser or see our troubleshooting guide."

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FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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