Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird tries to Send email but can't because: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again.

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by sfhowes

momdad1
momdad1
more options

Sending of the message failed. ERROR. "The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again.

Please help, I am at my wits end as this problem has been stressing me out for months. My email: momdad@shaw.ca

paul

Sending of the message failed. ERROR. "The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again. Please help, I am at my wits end as this problem has been stressing me out for months. My email: momdad@shaw.ca paul

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Start with listing your settings: mail.shaw.ca on 587, STARTTLS, normal password, User Name = part of address before @. The password should be 'strong'. What is the antivirus and its email settings, and is a VPN in place?