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unable to view content in OTT platforms

  • 1 reply
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  • Last reply by Kiki

divyagnaik1732
divyagnaik1732
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Hello Sir/Ma'am,

I am unable to watch series and movies through firefox browsers, I faced the issue initially on Netflix (date- 03/12/2021, it showed that there was a problem to play the video and to update the browser to latest version, when i checked the browser was all updated to date. The same issue is continuing today (date- 04/12/2021), and it is the same for Disney+Hotstar as well. Please fix this issue.

Thank you Divya Naik

Hello Sir/Ma'am, I am unable to watch series and movies through firefox browsers, I faced the issue initially on Netflix (date- 03/12/2021, it showed that there was a problem to play the video and to update the browser to latest version, when i checked the browser was all updated to date. The same issue is continuing today (date- 04/12/2021), and it is the same for Disney+Hotstar as well. Please fix this issue. Thank you Divya Naik

All Replies (1)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
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Hi divyagnaik1732,

Can you try the steps from the following thread and let us know if it helps? https://mzl.la/3IAHsAY