Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Text not displaying correctly on some websites

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Slaaavo

more options

I recently bought a new Windows laptop (switched from macbook). I noticed that text on some websites looks weird. E.g. text on Jira platform looks squishy, some characters are so close to each other that it looks like one other character. If I open the same page in Chrome, it looks normal. Another "broken" website is Notion. In Firefox, page names in table items are not bold. It's totally weird and I have no idea what's causing it or how to fix it.

I recently bought a new Windows laptop (switched from macbook). I noticed that text on some websites looks weird. E.g. text on Jira platform looks squishy, some characters are so close to each other that it looks like one other character. If I open the same page in Chrome, it looks normal. Another "broken" website is Notion. In Firefox, page names in table items are not bold. It's totally weird and I have no idea what's causing it or how to fix it.

All Replies (3)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!


[v56+] Type about:preferences#general<enter> in the address bar. Under fonts and colors, press the Advanced button. Scroll to the bottom, turn on Allow Web Sites To Choose Their Own.

Make sure you haven't enabled a High Contrast theme in the OS settings.

  • We have seen reports that this can be caused by a problem with fonts like Roboto or Helvetica that

you have installed locally and that might be corrupted or are missing some variants. Also, make sure you allow pages to choose their own fonts and that you do not block remote (downloadable) fonts.

  • If you use uBlock Origin make sure not to "block remote fonts".
more options

You can right-click and select "Inspect Element" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Font tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

more options

Hi, thanks for your prompt responses. Sadly, I noticed them only today and in the meantime I switched to Brave (which works just fine) and can't be bothered to investigate this further. Sooo, sorry for wasting your time. Perhaps someone else will find it helpful.