Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox v95 and Windows 10

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

rayjender
rayjender
more options

Firefox v95 Windows 10/11

When trying to access a specific webpage, it works on one PC running Windows 10 but not another running Windows 10. There are no error messages. It also works fine on my Windows 11 laptop.

The webpage brings up a live WebRTC broadcast, but on the failing PC, there are no error messages and no video displayed. So that may be a clue to where the problem (setting?) might be as I have a feeling it's a Firefox setting somewhere.

Any ideas?

Thanks,

Ray

Firefox v95 Windows 10/11 When trying to access a specific webpage, it works on one PC running Windows 10 but not another running Windows 10. There are no error messages. It also works fine on my Windows 11 laptop. The webpage brings up a live WebRTC broadcast, but on the failing PC, there are no error messages and no video displayed. So that may be a clue to where the problem (setting?) might be as I have a feeling it's a Firefox setting somewhere. Any ideas? Thanks, Ray

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.