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Bank site quit working with Windows 11 update, on one site, only on firefox.

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  • Last reply by FredMcD

cclaydrake
cclaydrake
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CHASE site broken after update to Windows 11, only operates properly in trouble shot mode, cannot find issue stopping site.

Thank you for you help....

CHASE site broken after update to Windows 11, only operates properly in trouble shot mode, cannot find issue stopping site. Thank you for you help....

All Replies (1)

FredMcD
FredMcD
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It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address box to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.