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Thunderbird has updated to 91.3.0 but get following error message and the software will not open.

  • 2 replies
  • 1 has this problem
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  • Last reply by flcla1

flcla1
flcla1
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HELP I get the following error message :- XUL Runner ERROR : Platform Version '91.3.0' is not compatible with minVersion >=91.4.0 maxVersion <=91.4.0

When I click OK nothing happens

I'm very worried that I might lose all of my emails.

PLEASE HELP!!!

HELP I get the following error message :- XUL Runner ERROR : Platform Version '91.3.0' is not compatible with minVersion >=91.4.0 maxVersion <=91.4.0 When I click OK nothing happens I'm very worried that I might lose all of my emails. PLEASE HELP!!!
Attached screenshots

Chosen solution

just download from getthunderbird.com and reinstall. That fixes that particular problem without fuss.

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All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

just download from getthunderbird.com and reinstall. That fixes that particular problem without fuss.

flcla1
flcla1 Question owner
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Thanks very much. SOlved