We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook Pay won't load

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

more options

Facebook Pay stopped working in Firefox about a month ago, but still will load up in Edge and Chrome--Why? I've already tried the obvious things like the ad blocker, cookies, cache... The attached pic is what is shown in all 3 browsers before FB Pay loads but is where Firefox sticks every single time

Facebook Pay stopped working in Firefox about a month ago, but still will load up in Edge and Chrome--Why? I've already tried the obvious things like the ad blocker, cookies, cache... The attached pic is what is shown in all 3 browsers before FB Pay loads but is where Firefox sticks every single time
Attached screenshots

All Replies (3)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Yeah, none of that worked. It seems isolated to that specific page so far...

more options

Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.