Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

login

more options

When I login to my email using Fire Fox the following window pops up

Password required - Mozilla Fire Fox Please enter your primary password

Select sign in or cancel.

I do not know my primary login.

How do I fix this?

Thank you, Maria

When I login to my email using Fire Fox the following window pops up Password required - Mozilla Fire Fox Please enter your primary password Select sign in or cancel. I do not know my primary login. How do I fix this? Thank you, Maria

All Replies (1)

more options

Hi Maria, Primary password is a feature that allows you to prevent others from using the stored passwords on your installation of Firefox, asking you to enter it the first time you try to use a stored password during a Firefox session. You can find more information in the following article: Use a Primary Password to protect stored logins and passwords

Do you share the computer with anyone else?