Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox randomly stops responding to mouse clicks

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

slts9
slts9
more options

Same as historical https://bugzilla.mozilla.org/show_bug.cgi?id=465259 periodically mouse becomes unresponsive in FF Works in other programs persists when affected window is closed and reopened happens in the above bugzilla page

getting more prevalent, been seen intermittently for years on Win 10 PC across versions of FF

when page is opened on my mac it works

Same as historical https://bugzilla.mozilla.org/show_bug.cgi?id=465259 periodically mouse becomes unresponsive in FF Works in other programs persists when affected window is closed and reopened happens in the above bugzilla page getting more prevalent, been seen intermittently for years on Win 10 PC across versions of FF when page is opened on my mac it works

All Replies (1)

FredMcD
FredMcD
more options

Make sure all software is up to date.

What were you doing at the time? surfing, watching a clip, reading something . . . .

Have you noticed any pattern?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?