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Email change

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Paul

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I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

I need to change my email address. My current registered email account was closed so I can't access the verification email to update my account information. Is there a way to verify my account without the registered email address?

All Replies (3)

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Hi

You will need to have access to your primary email address to be able to set it change a secondary email address.

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That's the problem.... My primary email address is closed and not accessible

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I am sorry, but we will not be able to verify your account if you do not have access to the primary email address.