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Junk control in Thunderbird

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by AgnesRM

Wernher
Wernher
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I recently tried to train Thunderbird junk control to detect junk mail and move it to the junk mail folder. Now Thunderbird is moving all incoming mail into the junk mail folder. What has gone wrong?

Many thanks Wernher Hillebrand

I recently tried to train Thunderbird junk control to detect junk mail and move it to the junk mail folder. Now Thunderbird is moving all incoming mail into the junk mail folder. What has gone wrong? Many thanks Wernher Hillebrand

All Replies (1)

AgnesRM
AgnesRM
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When training TB you need to mark messages as NOT JUNK as well as Junk, so TB can tell what you want to receive as well as what you don't. If you have not been doing that, spend some time setting messages as Not Junk to correct the problem. https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages