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my primary email address isn't correct

39jan30
39jan30
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How can I change my primary email address? I'm not computer smart to find your secret language to do that. Please change my primary email address to: [email edited from public] @gmail.com Cable one has pulled the plug and disconnected my previous [email edited from public] @cableone.net address. No one can send any emails to that address anymore as nothing is there.

I hope you can please help me. Jan Kautz

How can I change my primary email address? I'm not computer smart to find your secret language to do that. Please change my primary email address to: [email edited from public] @gmail.com Cable one has pulled the plug and disconnected my previous [email edited from public] @cableone.net address. No one can send any emails to that address anymore as nothing is there. I hope you can please help me. Jan Kautz

Modified by James

Chosen solution

Hi Jan, the normal process is:

(1) Add a secondary email address (2) Verify the secondary address (3) Switch primary and secondary

More info: Change the primary email address on your Mozilla account

However, if you no longer have access to the original account, you might need to create a new account with your new address instead. Stay tuned for other comments.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

Hi Jan, the normal process is:

(1) Add a secondary email address (2) Verify the secondary address (3) Switch primary and secondary

More info: Change the primary email address on your Mozilla account

However, if you no longer have access to the original account, you might need to create a new account with your new address instead. Stay tuned for other comments.