Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Event Details Not Showing Up in Email Body

  • 3 replies
  • 1 has this problem
  • 17 views
  • Last reply by christ1

more options

Hi, I work for a small organization where only one of our employees uses Thunderbird. She is having an issue when an ics attachment is emailed to her. She doesn't see the date or time details of the event in Thunderbird until she forwards the email or RSVPs to the event. I tried looking at settings with her but couldn't find where to control this. She also says this is a new issue, perhaps something that came up with a new update.

Hi, I work for a small organization where only one of our employees uses Thunderbird. She is having an issue when an ics attachment is emailed to her. She doesn't see the date or time details of the event in Thunderbird until she forwards the email or RSVPs to the event. I tried looking at settings with her but couldn't find where to control this. She also says this is a new issue, perhaps something that came up with a new update.

Chosen solution

Click the little triangle in front of the organizer's name. It works like a drop-down menu revealing the meeting details.

Read this answer in context 👍 0

All Replies (3)

more options

Please post a screenshot of what's visible when receiving an invitation message. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

more options

This is what the user sees. I have blocked out contact information and the name of the event.

more options

Chosen Solution

Click the little triangle in front of the organizer's name. It works like a drop-down menu revealing the meeting details.