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After sending the mail to our customer we are getting the same mail in our thunderbird inbox also

  • 1 reply
  • 1 has this problem
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  • Last reply by david

makeowntrip
makeowntrip
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After sending the mail to our customer we are getting the same mail in our thunderbird inbox also.

Instead to showing in sent folder the mails are coming in Inbox column..

Appreciate it if you can tell the procedure to fix it the same.

Waiting for your reply... Thanks Rohit Mob: ...

After sending the mail to our customer we are getting the same mail in our thunderbird inbox also. Instead to showing in sent folder the mails are coming in Inbox column.. Appreciate it if you can tell the procedure to fix it the same. Waiting for your reply... Thanks Rohit Mob: ...
Attached screenshots

Modified by James

All Replies (1)

david
david
  • Top 10 Contributor
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First, check tools>account settings>copies & folders to see if this is being set there. Next, check any filters that may be moving messages to inbox. Also, view the email headers to see if there are any clues there.