Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Access denied

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I've used Metronomeonline.com for years on Firefox. Suddenly I'm getting screens when I access the website telling me "Secure Connection Failed" and the site won't open. Next day it'll be fine but that evening the same block will appear. When I access the site on Chrome there's no problem at all. Can you help me?

I've used Metronomeonline.com for years on Firefox. Suddenly I'm getting screens when I access the website telling me "Secure Connection Failed" and the site won't open. Next day it'll be fine but that evening the same block will appear. When I access the site on Chrome there's no problem at all. Can you help me?
Attached screenshots

All Replies (1)

more options

This error means that the certificate for this server has been revoked.

Firefox seems to be the only browser that does the revocation (CRL) check in real-time, other browsers appear to download/update this CRL list from time to time and there it can take a few days before they are aware of a certificate revocation.

The website will have to acquire a new certificate. A similar recent report:

  • /questions/1369518 firefox blocked my auto payment site, had to use Chrome to pay my bill!!