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Get error message when go to IRS to "Where's My Refund"

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by bobbob3

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Here is the message I get when I go to IRS website and try to get info from "Where's My Refund":

Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof/IRServlet?" on this server.

Reference #18.eefcc317.1646932608.49e81c8

I have no problem if I use other browsers to get this info. Got any ideas as to why it's not working?

Here is the message I get when I go to IRS website and try to get info from "Where's My Refund": Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof/IRServlet?" on this server. Reference #18.eefcc317.1646932608.49e81c8 I have no problem if I use other browsers to get this info. Got any ideas as to why it's not working?

All Replies (3)

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I have same problem. Tried "no proxy" setting, as others suggested, without success.

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Hi Thanks for your suggestions, appreciated... tried all of them except for Refresh but no success... the other web browsers I have (as backups) all work, I do not understand why FireFox alone has this issue and why there isn't a fix for it. For this particular website i can use my one of the other browsers...